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Shipping information

    • GREECE
    1. Courier delivery

    Deliveries are processed via Speedex courier company.

    The estimated delivery time is 1-3 business days.

    The shipping cost is 4€ for any order.

     

    1. Delivery to Box Now lockers

    Delivery to the locker Box Now of your choice, available 24h per day, 7 days per week.

    The estimated delivery time is 1-2 business days.

    The shipping cost is 2€ for any order.

    The parcels are being available to pick up for 48 hours from the time they are being delivered.

    Find the available lockers here: https://boxnow.gr/locker-finder.

     

    **Please inform us about the locker you prefer by calling us in 6937149673 or by sending us email to postmaster@philio.gr

     

    1. Store pick up

    You have the option to pick up your order directly from our store without additional costs.

     

    **Please note that in order to pick up from our store, you should have paid your order before. There is no option to pay in store.

     

    **There is no option to try our products in store.

     

    **When your order is ready for pick up, we will contact you by phone in order to manage an appointment.

     

     

     

    • FOREIGN COUNTRIES

     

    1. Courier delivery

    Deliveries are processed via DHL courier company .

    The estimated delivery time is:

    • Europe: 1-5 business days
    • USA & Canada: 2-5 business days
    • Rest countries: 3-10 business days

    The shipping cost is:

    • Europe EU: 19€
    • Europe Non EU: 25€
    • USA & Canada: 31€
    • Rest countries: 35€

     

    1. Delivery via Hellenic Post

    Deliveries are processed via Hellenic Post (ELTA).

     

    The estimated delivery time is:

    • Europe: 3-10 business days
    • USA & Canada: 5-25 business days
    • Rest countries: 5-30 business days

     

    The shipping cost is 20€ for any order.

     

    Please note that buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.