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Conditions of Use

IMPORTANT LEGAL NOTICE

Please, read carefully the following Terms of Use. These terms are related to the use of the website www.philio.gr and the services which are offered in this website. These Terms of Use, constitute a binding agreement between you and Us. You must be at least 18 years old and have a full legal capacity, in accordance with the jurisdiction applicable to your case, to comply with these terms of use.

 

TERMS OF USE

 

  1. Acceptance of the Terms of Use.

These Terms of Use(here in after “The Terms of Use”) constitute a binding agreement between you and the individual company under the name “LASKOU GARYFALLIA”, which is based in, N. Mandilara 2, Agios Dimitrios, Attica, PC 17341 ,Tel.+30 6937149673,Tax Identification Number 133773274 ILIOUPOLIS Tax office, GEMI No. 168816103000  (here in after “We”, ”Us”, us”, or the “Company”)and concern the use of the website www.philio.gr (here in after the “Website”),as well as the content of the products and services offered through it (here in after collectively with the Website, the “Services” and independently with respect to the products provided by the online store, the “Products”)and the content of the online store of the Company(here in after the “Online Store”).By accessing, promoting or using the Services, you affirm and guarantee that you are at least 18years old and fully competent to act in the jurisdiction applicable to your case, and you agree to be bound by the Terms of Use and subject to them. If you do not agree to the Terms of

Use, you should not click and accept but leave the Website immediately and do not purchase a product/s.

Please print and keep the copy of the Terms of Use for your file.

 

  1. Legal Use.

As lawful use of the Services provided by Us, we mean the unconditional acceptance of the Terms of Use hereof and your compliance with the use of these services with the current Greek legislation governing these transactions, as well as any other applicable legislation. Acceptance of the terms here in does not in any way constitute the conclusion of any form of employment, cooperation or partnership with us. In case of violation of any of the Terms of Use, we reserve the right to exclude or delete you from the Website and the Services at any time.

 

  1. Changes to the Terms of Use and Services.

The Terms of Use can be modified or changed by Us at our discretion, with or without notice at any time. We have stated at the top of this page when the Terms of Use were last updated. Your continued access to or use of the Website or any other Services following such changes should be considered as unconditional acceptance of them. Also, we reserve the right in our Sole discretion to modify, suspend or even discontinue the provision of all or any part of the Services, at any time, with or without notice. Please return to this page regularly to be informed of the latest version of these Terms of Use.

 

  1. Privacy Policy.

We are committed to protecting the privacy of personal information you provide to us by using the Website. Personal information submitted through the Website by you is subject to the Privacy Policy, which is published on the Website and is incorporated here by reference. Please read our Privacy Policy to understand our practices regarding the processing of your personal information. The date of the last update to our Privacy Policy is noted at the beginning of the section of our Website under the name Privacy Policy. We do not knowingly collect personal information from individuals under the age of 18.

 

5.E-shop.

5.1 The Company’s products are provided for retail sale exclusively through the Online Store in accordance with these Terms of Use and the above Privacy Policy, which is an integral part of these Terms of

5.2 Information and products

The Company is committed to the quality completeness and validity of the information provided on the Website, regarding the exact data presented, as well as the information provided by the Online Services Store, subject to: a) any technical or typographical errors that cannot be predicted or have occurred unintentionally or b) interruptions of the Website due to force majeure.

5.3 Limitation of Liability.

The Company:

  1. Fully complies with the provisions of the Civil Code regarding the sale and the provisions of Law 2251/1994 on Consumer Protection as amended and in
  2. No guarantee can be provided for the availability of the Products, but it gives assurance of your timely information about their non-availability.
  3. Provides the content, for example, information, photos, illustrations, documents, announcements) and Products “as is”, without any guarantee whether expressed or implied (without prejudice to the more specific provisions of the applicable law set forth in these Terms of Use and the mandatory law).
  4. It is not responsible for any technical problems that may occur to you when you attempt to access the Website and the Online Store and during it and are related to the operation or compatibility of their own infrastructure with the use of the Website.
  5. It is not responsible or liable for any faults in features, photos and prices of Products listed in the Online Store and cannot guarantee that there are no errors for any reason when entering and/or updating the features and/or price of a Product.
  6. It is not liable for any claims of a legal or civil and/or criminal nature nor for any damage(positive, special or negative, which is indicative and not restrictive, divisive and/or cumulatively consists of loss of profits, data, monetary satisfaction, non-pecuniary damage, etc.)from website visitors or third parties due to a reason related to the operation or not and/or the use of the Website and/or inability to provide information available from the Website and/or from any unauthorized interventions of third parties in products and/or information available through it.

5.4 Personal

5.4.1 For the use of the Online Store it is necessary for you to disclose some of your personal information. When placing an order, you will be asked for your full name, address, location you want the products for sale to be sent, your phone number, your email address, etc., and if you choose to pay by credit card, its number, expiration date and password. When registering your e-mail address, you accept that all the necessary notifications to you for the completion of your order, can be made to your declared e-mail

5.4.2 For details on how we use cookies, the type of information we collect, how and for what purpose we will use your personal information and under what circumstances we will disclose information, please see the Privacy Policy, which has been incorporated by reference and is part of the Terms of Use.

5.4.3 So as to complete your order, we will ask for your consent for the collection, use and storage of your personal data, in accordance with the specific provisions of our Privacy

5.5 Order-Purchase of Products

5.5.1 When is the purchase contract concluded with the Company: During the purchase and the completion of your respective order, you are guided step by step by the automatic instructions of the system. Each order is archived in our databases for as long as necessary for its execution between us, unless otherwise provided by law or you have given us your consent for further processing of the personal information you share us. Upon completion of the order, you will be sent an email which confirms the receipt of the order by Us. From this point you enter into a purchase contract with the Company. We reserve the right to contact you by phone to confirm the order if necessary. Before completing the order, you will have the opportunity to check and correct it.

5.5.2 All orders you submit are subject to approval by the Company. It is at the discretion of the Company to refuse them. The following are some reasons why your order might be rejected.

  1. If the Products you see on the Website are no longer
  2. If we have not been able to get your payment
  3. If there are customs restrictions on shipment.
  4. If there is a mistake in the presentation of the Products on the Website, such as an invoicing error or an error in the

After you complete your order, we will send you an email to confirm the receipt of it, with the number of your order and the details of the Products you wish to purchase.

5.5.3 Limitations of liability in case of incorrect price or incorrect shipment

  1. In accordance with good faith and fair dealing, the Company is not obliged to accept an order and to conclude a sale of Products that due to typographical or computer error, appear in the Online Store with an incorrect price, less or greater than the one valid for the said period. In case such an error is found in the order, but only in a part of the ordered items, then the order is valid and executed normally for the rest of the It is considered incomplete for those in which an error was found.
  2. In case of incorrect shipment of non-ordered Products, their unconditional receipt or failure to inform the Company and return them, cannot be considered as consent, acceptance or declaration of will to purchase In case a refund is requested by the Company (as specifically defined below in article 5.6.1.) and you on your part are late to return these Products for more than fourteen (14) calendar days, then your refusal constitutes a declaration of intent to purchase the them, the order is considered that has been confirmed and you have to pay their value.

5.6 Return of Products-Right of withdrawal from the distance contracts (L.2251/1994)

5.6.1 Return due to incorrect shipment of non-ordered Products.

In case you choose to return the (non-ordered by you) Products within the specified period of fourteen (14) calendar days from the date the Company requests, these must be in excellent condition and have not been used. Then the Company assumes the shipping costs for the return to its headquarters. If the Products have been used, or are not in the condition they were originally delivered, the Company reserves the right not to accept their return (in which case you are obliged to pay the normal price for them) and not to bear the above expenses or to ask to refund them, in case they have already been paid by the Company.

5.6.2 Right of withdrawal.

Within fourteen (14) calendar days from the receipt of the Product, you have the right to change it either with the same code or with another code and in another size. Also, within fourteen (14) calendar days from the receipt of the Product, you only have the right to withdraw and ask for a refund. Your right is exercised under the following terms and conditions:

  1. In case of many Products ordered by you with one order and delivered separately, the above deadline starts from the time of receipt of the last
  2. You must return the Product in the exact condition you received it. In particular, the returned Product should not have been used, should be in excellent condition (“as new”), just before it was In addition, in order for the Product to be returned, the original purchase document (retail receipt, invoice) must be presented by the person who originally purchased the Product and whose details are printed on the purchase document.
  3. The return of the Product is accepted, only if you have previously paid any amount that may have been charged to the Company for its shipment to you and the shipping costs of its
  4. You are obliged to return the Product within fourteen (14) calendar days, from the day when you informed in writing that you wish to return, to the e-mail address postmaster@philio.gr .The return is made with your own shipping costs to the Company’s headquarters (N. Mandilara 2, Agios Dimitrios, Attica, PC 17341).
  5. Upon receipt of the Product and if the other conditions of this article 5.6.2 are met, we are obliged to replace it or proceed with the refund, within fourteen (14) calendar days of receipt of the returned one. In this case the costs are borne by our Company. The replacement of the product depends on the availability.

 

5.7 Prices of Products Sold.

The price listed next to each Product as final includes the respective legal VAT. The listed prices do not include shipping costs. Total cost (including shipping costs) is confirmed at the end of the order.

5.8 Shipping-Product availability -Delays.

5.8.1 Shipments of Products are made inside and outside Greece in accordance with the terms and conditions of the applicable legislation, at the place you have indicated to us with one of the available shipping methods that you have chosen during the purchase process. Attempt is made to ship within five (5) calendar days of order confirmation. In any case, the Company must fulfill the provision of the contract no later than fifteen (15) calendar days from the confirmation of the receipt of the

5.8.2 We will make every effort to ensure that your order is executed in a reasonable time and within the time limit we have set immediately above, however it may be delayed for the following reasons: a) in case of untimely availability of materials from our suppliers. In that case, we will contact you to suggest another similar Product. b) In periods of extreme weather conditions or strikes, as well as because of force majeure, which may affect the transport and delivery of your c) When it is impossible to contact you by phone and/or by e-mail (if there is a problem with your order, either in relation to the Product or in relation to its payment) because for instance your details you have entered are not correct or up to date.

5.9 Payment Methods.

  1. CARD

You can pay your order with any credit, debit or prepaid card (VISA, MasterCard, American Express and Diners).

Card transactions are being processed via the secure system of Viva Wallet.

Payment by instalments is not supported.

 

  1. BANK DEPOSIT

You can transfer the amount of your order in one of our bank accounts:

 

National Bank of Greece (Εθνική Τράπεζα)
IBAN: GR8101101560000015600989220

Owner: LASKOU GARYFALLIA

Swift code: ETHNGRAAXXX

 

Viva Wallet
IBAN: GR7970100000000745069019485

Owner: LASKOU GARYFALLIA

Swift code: VPAYGRAA

 

We would like to inform you that in case of deposit through other banks, any transaction fees which maybe occur, are in your responsibility.

In order to be able to confirm your payment, please write down at your deposit the order number and your full name.

 

  1. PAY ON DELIVERY

You can pay the amount of your order to the courier delivery, when your parcel arrives.

This mean of payment has an extra charge of 2€ (additionally to shipping costs).

In order to complete your order via this payment method, please contact us by calling to 6937149673 or by sending email to postmaster@philio.gr.


** Pay on delivery is supported only for orders in Greece.

 

  1. VIA PAYPAL

You can proceed your payment via PayPal. Your payment, is protected by systems that guarantee a completely secure trading environment.

 

  1. Intellectual Property Rights.

Content provided through the Services including text, data, software, graphics, photos, music, audio, video, interactive features, blogs, messages, comments, posts and other material(hereinafter collectively the “Content”)and trademarks, service marks and logos contained in these Services(hereinafter referred to as the “Trademarks”)belong to Us or have been assigned to Us, and are subject to copyright and other intellectual property rights under the applicable Greek, European and International law and in accordance with the international conventions .All Content is provided exclusively to you for your information and personal ,non-commercial use only. You agree not to use, copy or distribute any Content, except as expressly permitted herein. If you download or print a copy of Content for personal use, you must retain all copyright and other proprietary notices contained therein. You agree that you will not bypass, disable or otherwise interfere with features related to the security of the Services or features that prevent or restrict the use or copying of any Content or impose restrictions on the use of the Services or Content. We or our licensors reserve all intellectual and industrial property rights in the Services and Content, unless expressly provided herein. You are not allowed to use any Trademarks.

 

  1. Code of Ethics and Conduct.

You agree to use the Services, according to the following Code of Ethics and Conduct of the Company:

  1. You will retain all the information provided to you through the Services as private and confidential and you will not disclose this information to any third party without the permission of the person providing it to
  2. You will not use the Services to engage in any form of harassment or aggression, which consists of or includes by way of indicative and non- exclusive enumeration, posting of communication images, recordings containing defamatory or abusive content, defamatory statements, acts of racism, pornographic or obscene content, use of offensive language,
  3. You will not send chain mail through the
  4. You will not use the Services to infringe on the privacy, property rights or any other rights of any person.
  5. You will not post messages, images or recordings and/or provide information and you will not use the Services in any way that:

 

  1. Infringes, or duplicates, the rights of any third party, including as an indicative and non-exclusive listing of any copyright or trademark, rights relating to the protection of privacy or other personal or property
  2. It is fraudulent or illegal or violates any applicable
  3. You will not use the Services for the distribution, promotion or publication of advertising material for any goods or services and in general for advertising
  4. You will not use the Services to distribute or download any virus or malware of any kind, or to do anything else that could harm the Services or Us in any way.
  5. You will always use the Services in accordance with the law and the applicable legislation and you will not allow their use by minors.
  6. The responsibility for the accuracy of the personal data and information lies solely with you who provide it, as the Website operates only as a means of presenting and publishing such information without processing
  7. The data and information that you will provide and publish: They must not be false, inaccurate or misleading.
  8. They must not directly or indirectly deceive
  9. They must not contradict provisions of current Greek, European and generally applicable law, including provisions on consumer protection, unfair competition, discrimination or misleading advertising, protection of intellectual or industrial property, trade secrets or personal rights.
  10. They must not contain viruses or any other program code that may intentionally cause damage or loss of data to both member/visitor computers and the system in general, nor should they result in a loss of resources or Services or functions of the
  11. In order to use the information that you provide properly and avoid possible infringements related to its content, you agree and fully give us the authority to control and you this information. We are committed to using this information under these Terms of Use.
  12. Access to and use of the Services of the Website must be in accordance with the Terms of Use. It is not allowed to use any method of monitoring the Website or coping part or all of its operating mechanism or its contents without our prior written In particular, the use of any program or other method of intervention in the operation mechanism of the Website or in any entry contained therein is prohibited. Any action that burdens or abuses the search engine of the Website and its technological infrastructure is also prohibited. It is also forbidden to copy, modify, paraphrase or republish the contents of the Website without our prior written permission.

 

  1. Service Monitoring and Advertising.

We reserve the right to use, at our sole discretion, third-party advertising companies, such as Facebook, Yahoo, Google and Microsoft, to display personalized ads when you visit these Website, if it is permitted by applicable legislation. These companies can use information about what attracts you, in order to offer personalized ads for goods and services that interest you. We reserve the right to monitor all advertisements, public announcements and posted messages, so that to ensure that they comply with the content instructions given by us and may change from time to time. For more, on the information we collect or third parties when you use the Website, but also about how we use this material, please refer to Company Privacy Policy, which is published on the Website and is an integral part of these Terms of Use.

 

  1. External Connections.

The Services may contain links to other websites (hereinafter referred to as the “Links”). You acknowledge that we are not responsible for the Links, for the availability of the Links or their content. We suggest that you read the terms of use and privacy statements of these Links before using them.

 

  1. Non-commercial use.

The Services are available for your personal, non-commercial use. You have no right to prohibit from advertising or motivating any user to buy or sell any products or services through the Services. You are not allowed to send and transmit chained emails, junk or spam emails to other users. In addition, you will not use the information received from the Services to contact, advertise, motivate or sell to any user or member without their prior express consent. If you violate the terms of this paragraph and send or publish unsolicited emails, spams or other unsolicited communications of any kind through the Services, we reserve all rights, claims and causes of action we may have, by law or otherwise, which include but are not limited to the right to seek legal sanction for any such spam you send through the Services.

 

  1. Newsletters.

The Company provides the opportunity to the visitors/users of the Website, to choose to be informed about new products, offers, stores, competitions, etc.by sending informative messages (“newsletters”) to their email or postal address or by phone. These newsletters are the intellectual property of the Company therefore protected by the relevant Greek law and international conventions. The Company may maintain a file with the email addresses of the recipients who have given their consent, for the sending of other informative or financial messages. The Company will not use excessively the above service. In case you do not wish to receive informative messages, it is possible to stop getting them by following the instructions contained in each newsletter or message you receive. The use of your email address for matters relating to any of your orders does not constitute newsletters within the meaning of this. For more, on how we handle email addresses and in general the personal information of the users of the Website, please refer to the Company’s Privacy Policy, which is published on the Website and is an integral part of the Terms of Use.

 

  1. Compensation.

You agree to indemnify us for any loss, damage, claim, third party claim or expense (including indicatively reasonable legal fees), that is due to or arises from the improper use of the Services or the breach of these Terms of Use.

 

  1. Applicable Law-Differences.

13.1 The Greek Law is defined for the resolution of any dispute that may arise in the context of the application of these Terms of Use, either during their validity or after their termination, even for disputes regarding their validity, interpretation or The Courts of Athens, of any jurisdiction and of any dispute, including those related to enforcement proceedings, taking precautionary measures, disputes over credit securities, etc., are competent for any of the above disputes.

13.2 For out-of-court settlement of the dispute, you can contact competent bodies of out-of-court settlement of consumer disputes, e.g. at the General Secretariat for Consumer Affairs of the Ministry of Development and Competitiveness ( Kaningos,10181, Athens, www.efpolis.gr, tel.:1520 fax:2103843549),to the Consumer Ombudsman(www.synigoroskatanaloti.gr, ALEXANDRAS Ave. 144, Athens . tel.:2106460734, fax:2106460414), to the Consumer Amicable Settlement Committees (article 11 of law 2251/1994) based in the local Municipalities of the country.

13.3 We inform you, that according to the directive 2013/11/EC, which was incorporated in the Greek legislation with the JM 70330/2015, the possibility of electronic settlement of consumer disputes with the Alternative Dispute Resolution procedure is now provided throughout the European If you have a problem with your online shopping and you live in the EU you can use this site https://webgate.ec.europa.eu/odr/main/?event=main.home.show for out-of-court settlement of the dispute. The Alternative Dispute Resolution Body (ADR) certified for this purpose is the European Consumer Center of Greece (ECC GREECE), ALEXANDRAS Ave. 144, 11471, Athens, +30 2106460284, +30 2106460784 info@eccgreece.gr.You can contact the above body in order to guide you through the entire process of submitting and processing your complaint. However, we inform you that we are not bound by either or we have the obligation to follow the Alternative Dispute Resolution (ADR)procedure.

 

  1. Language Selection-Notifications.

All written notices, reports and statements must be written in either Greek or English and transmitted:

  1. From Us to you by email, to the email address you entered during your registration or notified us later (in case of change of the original).
  2. From you to us by email, to the email address postmaster@philio.gr or by registered mail or other shipping service(courier) and acknowledgment of receipt at the address listed at the beginning of these Terms of Use, or in another address that will defined by us. It is expressly stated that the documents which will be served in the above addresses will be valid.

 

  1. Partial Invalidity and Replacement of Valid Provisions.

In the event that any of the provisions hereof may be interpreted in more than one way, one of which may invalidate the provision, void or invalid, that provision shall be construed as making it valid and enforceable. In the event that any court or public authority determines that a provision herein is not applicable in the manner in which it is written or formulated, that provision shall be amended to make it applicable as far as possible in accordance with the laws and provisions of the jurisdiction in which the application and enforcement of the above provision is sought, to provide the contracting parties with the same basic rights and have the same effect as it had before the amendment.

 

  1. Resignation.

The contracting parties shall not be deemed to have been relieved or waived of their rights, powers or obligations under these Terms of Use solely because of any application by them of practices contrary to these terms, or due to omission or negligence on their part to exercise any right in accordance with this or to remain for full compliance of the counterparty with the obligations of this. The long-term tolerance of breaches of this contact by the contractor in no way declares or justifies the waiver of rights or their weakening.

 

  1. Binding character.

These Terms of Use are binding on the contracting parties and their respective executors, administrators, custodians, beneficiaries and successors.